The Images Craze in Social Media Misses the Point

Double--MI think it’s funny how the internet pundits advise us these days with all seriousness to notice the amazing fact: pictures are proving to ‘engage’ more people than plain text updates! This apparently astonishing revelation led Facebook to Instagram, Twitter to all the picture apps out there, LinkedIn to its new love affair with images in many sections of your profile, Google Plus to its ridiculously enormous cover images.

The excitement around the discovery that images are highly appealing is testimony to dreadful dumbing down – and watering down! – of our internet experience.

Gee guys, I’m not surprized people like pictures; so does every toddler. Pictures are accessible eye-candy, and comfortably vague compared to text. A picture brands you without saying too much. It’s easy to appreciate a picture without thinking.

Though supposedly ‘worth a thousand words,’ a picture usually doesn’t get translated. You either like it or don’t or don’t care. An image is a relatively uncomplicated thing.

Of course, I am just as entertained by pictures as you are. But the social media trend is beginning to show its limitations. My Facebook news feed is so clogged with ‘image-ized’ quotes and cat pictures that it’s hardly worth going there.

Understandably, internet marketers want to help those who persistly ask, “What should I post on social media?” The Images Solution that’s roared to universal popularity in the past year or so is such a quick and easy answer that it seems almost magical.

Except it’s dumb. It’s a non-solution. The question is, ”What should I post on social media?” not “What’s the most widely palatable, easily forgettable, non-statement I can make on social media?” The question is not, “How can I pad my timeline with meaningless content?”

By all means, use images in your posts whenever possible. This is not a rant against images. BUT, it is an objection to the teaching that the best kind of online updating is image-centered.

The content we produce for our online tribes exists for the purpose of helping where help is needed. Ideally, we seek for the best way to provide assistance and our content is a result of that ongoing research.

Instead of asking “What should I post on social media?” we should ask, “Who can I help and how can I help them through my postings on social media?”

Images will very likely be part of your answer to this question. But since you are sincerely interested in becoming an appreciated resource for your connections over the long term,  a much larger portion of your content will be text or video: that is, it will be characterized by more complex applications and detailed descriptions beyond the image.

When you ask, “How can I help?” you’re looking for specific ways to have an impact on specific people; your branding is swift and direct; you benefit from your practicality and leave the substance-less eye candy for time-wasters.

Content Marketing Musings

EgoAntContent. Content strategy. Content marketing. Content is king. All these are such familiar phrases in the online marketing world. What do they mean? What is this ‘content’ obsession that grips us?

If it’s what I think it is, it represents the maturing of an early Web 2.0 meme: that of authenticity. Back five or six years ago, that was a word you saw everywhere online. Bloggers and other gurus spent a lot of time proving that their voices were authentic. Authenticity meant, presumably, that the writer was the blogger herself and no flunky; posts and exchanges were honest, ‘do-no-evil’ shared experience; and services and products were presented as an afterthought because the ‘authentic’ human impulse was to be generous and solve problems, not to sell.

‘Course that last part was totally unicorns and rainbows, which is why the word, authenticity, seems to have dropped out of favor. We still insist on a certain amount of full disclosure: e.g., we can look for verification of authorship in social media and are not amused when proxies dupe us. But what we used to call ‘shameless self-promotion’ is rampant now; gimmicks and outbound marketing tactics are everywhere. Authenticity has lost ground to economics, pure and simple. [Read more...]

Custom Sites: the Wild West of the Web

longhorndaveOver the past decade or so, I’ve helped to build or manage a few dozen websites, all for small business concerns. With technology and trends morphing as they do all the time, the sites were all created in different ways: that is to say, there’s no standard in web content construction, design, or function.

While commonalities might be noted amongst some groups, when it comes to the world wide web, there’s no such thing as universal standards. We generally group white hat and black hat techniques on opposite ends of the court and otherwise let the free for all have its way.

For entry-level participation, there’s some uniformity. Social media sites and simple web applications are available to boost your brand with little investment on your part. As a small business, you can use a tool like GoDaddy, Weebly, or Artisteer to create a website-by-formula that will at least convey the basics about you and your brand. Tools like Shopify and BigCommerce let you set up to sell products in just a few hours. And anyone can go to WordPress dot com and create a blog in minutes.

There’s a point, though, when these modular site/recognition builders no longer suffice. It’s the point at which you see that presenting the features and descriptions of your products and services isn’t enough; when the narrow view of your business afforded by templates just won’t cut it. It’s when you understand deep in your bones that it’s about interactions, not presentations. It’s about establishing a reputation that attracts qualified buyers to you. It’s about a living, breathing, three-dimensional thing called branding. [Read more...]

Is a Website Really Necessary?

home-base-white-cropWhenever someone says they have tried using social media for their business but they had no success with it, quite often a quick search for their website will tell you why they’re frustrated.

Perhaps because websites are complicated and we’re generally unfamiliar with how the internet works, many people still haven’t gotten the memo:

for business progress online, a website is mandatory. And not just any old website, but a lively one that speaks well to your market.

“I don’t want to have a website. I’ll just use my Facebook page.” Online marketers hear these words often, and it makes us cringe every time. Google someone’s business name and if all you get on the first results page are third-party sites, you know their business has missed the first key step in online marketing. [Read more...]

Private Social Networks and the Future of Social Media

Alex E. ProimosWhat is your experience with private social networks?

In my ongoing quest to get a grip on … everything … I peruse Twitter a few times daily, check out Facebook constantly, log in to LinkedIn and Google+ and other networks often. Although my professional returns from using these channels are  limited, I do enjoy them; and by keeping up with them I feel as though I’m keeping up with my industry, friends, and the world.

Certainly, to some extent, that must be true.  At least I’m hearing more from and about these contacts than I might without social media. My connectivity is far greater than it was a mere six years ago. But already, I am craving something more.

There’s a commonality that develops in social media channels: a lingo, a politically correct way of talking, an unspoken rule about what to post and what not. By the networks you use, the connections you choose, and the impulses you accept or supress, you very specifically – even if subconsciously! – shape your social media world. In the end, your ‘circles’ look more like cliques.

This syndrome eventually becomes dull because it tends toward sameness. We begin to want something more than the ‘normal’ social media channels. We look for more intensity and expressive freedom, perhaps. Or maybe we want to focus more tightly on personal style within a popular meme; we’re frustrated by social media’s random nature. [Read more...]

Is a Blog Really Necessary?

Resistance is futileThese days, just about everyone knows that in order to successfully market a business, you need an online presence. Everyone’s hustling to create their website and beef up their social media. The media are new, but the work of putting together a website is not so different from laying out a brochure or report about your company; social media is just like the old cocktail party, wearing new clothes.

But there’s one aspect to internet marketing that’s so new and different we have no precedent and no practice in it. I’m referring to blogging, of course.

Never before has the average business person been asked to be this consistently in the public eye, ceaselessly giving of their knowledge and time. Having something new to talk about and being dedicated enough to articulate it for public consumption at least once a week … well, most people can’t conceive of making such a commitment. [Read more...]

Reverence for Relationship

gwaar“If there are limiting aspects to online relationships, how can we push those limits?”

That’s the dangling question from last week’s post. We noted that the ever increasing use of images and video is symptomatic of our urge to connect more deeply, because of the emotive qualities of pictures. An image draws out our feelings instantly, trumping mere words just about every time.

(I can’t resist adding that the image-emphasis online also reflects a tendency to dumb-down communications, returning us all to childhood’s picture-book mentality. But that’s another post.)

Indeed, the proliferation of images brings the internet’s messages closer to our hearts. But only so close. The barriers remain. So the marketer or thought leader will offer webinars and teleconferences, creating channels for direct exchanges with tribe members. This is a huge step in narrowing the gap: planning an event, enlisting participants, and interacting with them during the scheduled time can definitely cement the bonds between you and your market. [Read more...]

Does the Internet Isolate Us?

loufiAll this talk about relationships; but on the other hand, there are many critics who claim our cyber involvements are making us anti-social.

The accusation is fairly hollow, since the actual percent of us who spend all day/night online is relatively small. Most people participate more sporadically. But what, indeed, about people like me, pathetic slaves to the internet 24/7?

Perhaps pathetic is too harsh. Who says we’re to be pitied? Mostly, I feel incredibly enriched by my work.

Still, it’s true that old-fashioned face to face time continues to diminish in my life. Finding greater success with online connections, I attend fewer local networking groups. Because I’m working at home, there’s less need to be shopping or driving places or otherwise going out to get things done. I don’t have to wear fashionable clothes or buy lunch or get somewhere on time. What’s more, I live in a rural area.

All this means that in-person experiences are few. But the internet has caused me to be more sociable than I’ve ever been, nonetheless. [Read more...]

Online Relationships: Cultivating the Skill of Appreciation

In the Building Online Relationships Department, I offer the following thoughts today:

Shane Larkin, Dexter StricklandIt’s a good thing I was alone watching the championship game this afternoon. I shriek so loudly, with such abandon in fervor for the success of my team that it’s just about socially unacceptable.

It was ever thus with me. They didn’t think I was cute or spry enough to select me as a cheerleader in high school, but I am nothing if not a vocal supporter, rooting for my team all the way.

Actually, I don’t understand why this isn’t the norm everywhere, not only in sports. Everyone so badly needs encouragement. Often I have guffawed at some performance, cried out in pleasure at some expression, applauded with wild abandon at some feat and wondered why my fellow audience members were so restrained. It seems that people commonly withhold encouragement, declining to participate until there is no risk, until the tipping point of popular opinion tells them what is safe to side with. [Read more...]

What’s Your Level of Self-Trust?

cheetah100I’ve been exploring online relationships lately in this blog: how they’re built and maintained. As a minor departure, I want to post today about something that has to precede any attempts you make at connecting with others, online or off.

A healthy relationship involves trust between the parties: we’ve already looked at what that means. Yet even more fundamentally, we should understand what trust in yourself means.

The reason it’s important to be really clear about your own self-trust when you’re an entrepreneur of any sort is that your confidence in what you’re doing is bound to be shaken, hard and often. You need enough self-trust to weather these assaults.

Moreover, it’s your confidence that attracts other people. On days when your confidence flags, you feel like wallflower, right? You actually hope you’ll get by unnoticed. Very bad for profits. [Read more...]